RETURN POLICY
- STASO holds a ‘No Refund’ policy except in cases of defective products.
- No exchange on articles purchased at 50% off.
- All claims on defective products approved by the company will be processed within 14 working days. Once accepted, you may select any other article of equal value from the website.
- Shipping costs are non-refundable. Customers must bear the shipping costs for returning articles.
- STASO does not offer a ‘Refund’ or ‘Money Back Guarantee’ on purchased items.
- Items that have been worn, used, or altered will not be exchanged.
- Tags and labels must be intact to qualify for an exchange.
- Color variations may occur due to screen brightness or resolution. Such requests may not be accepted.
- Seasonal policy: Summer stock will only be exchanged with Summer items, and Winter stock with Winter items.
